Digital Ticketing
The Peace Center has moved to digital ticketing! Your digital tickets will appear in your online account 48 hours before your scheduled performance.
Ways to Access Your Tickets
Peace Center App
The Peace Center app is the easiest way to access your digital tickets. Download the app and follow these simple steps.
- Log in to your Peace Center account
- Tap "My Account"
- Tap "My Tickets"
If you're logged in on the app on the day of your performance your tickets will appear on the app home screen as well. You can also add your tickets to your Apple or Google Wallet using the app.
Upon arrival, please have your digital tickets on your screen as you enter the Peace Center lobby. It is important to adjust the screen brightness to 100% for expedited scanning.
Download the App
Scan the QR code to download the Peace Center App to your smartphone.
Online on your smartphone
- Go to peacecenter.org
- Tap the hamburger menu in the top right corner and scroll down to "My Account"
- Log in
- Tap "My Tickets" on the left hand side of your screen and navigate to the specific performance.
Upon arrival, please have your digital tickets on your screen as you enter the Peace Center lobby. It is important to adjust the screen brightness to 100% for expedited scanning.
Online on your desktop
- Go to peacecenter.org
- Click "My Account" in the top right corner of your screen
- Log in
- Click "My Tickets" on the left hand side of your screen under "Account Section"
- Navigate to your performance and click "View Tickets"
- Print tickets
Upon arrival, please have your printed tickets in hand as you enter the Peace Center lobby.
Peace Center Safety and Security Policy
In accordance with U.S. Department of Homeland Security recommendations, all guests are encouraged to stay aware of their surroundings. If something appears suspicious, report this activity to a Peace Center staff member or law enforcement professional working at the event.
Every event on the Peace Center campus is staffed and monitored by law enforcement officers and security personnel.
Video cameras are located throughout the Peace Center campus and are actively monitored.
Security Screening
Prior to entry, all guests and permissible items may be subject to a physical screening and inspection. The Peace Center regularly utilizes screening technology, and occasionally requires bag checks. Prohibited items discovered during the screening process will not be allowed inside the venue; a list of prohibited items may be found below.
Patrons refusing the security screening will be denied entry. These security measures are in place to ensure that our guests enjoy the safest environment possible.
Prohibited Items
The following items are prohibited inside the Peace Center:
- Weapons of any kind or facsimiles of weapons, including firearms, pellet guns, stun guns, martial arts weapons, pepper spray, pocket/utility knives and other cutting instruments. This policy applies to every individual, including those with a concealed weapons permit (CCW). Off-duty law enforcement officers carrying a weapon are required to check in with a law enforcement officer on duty at the Peace Center.
- Illegal drugs or substances.
- Flammable liquids, fireworks, pyrotechnics, flares or other incendiary devices.
- Glass, metal, or plastic containers of any kind, including cans, bottles, and flasks.
- Outside food or beverages, including alcohol, and all canned or bottled beverages including plastic water bottles.
- Oversized bags that exceed 16” x 16” x 8”.
- Cameras with interchangeable/detachable camera lenses.
- Audio/visual recording devices.
- 2-way radios.
- Laser pointers.
- Beach balls, projectiles, balloons, permanent markers, spray paint.
- Drones.
- Flashlights.
- Signs, flags, banners.
- Selfie sticks.
- Masks that cover the full face.
- Face paints.
- Jewelry that could be used as a weapon.
- Segways, skateboards, rollerblades, hoverboards, bicycles, and helmets.
- Portable seats other than those required and approved for accessibility.
- Noisemakers, bullhorns, or air horns.
- Solicitation materials including pamphlets, handouts, and advertisements.
Additional Policies
- Unattended items left outside venue doors will be discarded to ensure guest safety.
- Diaper bags are permitted only when the patron is accompanied by an infant.
- Medical bags, or any bags carrying medical items such as prescription medicine, asthma inhalers, EpiPens, and other medical equipment, are permitted regardless of size. All bags require inspection prior to entry.
- Smoking, vaping or the use of tobacco products inside Peace Center buildings is strictly prohibited. The City of Greenville prohibits smoking within 10’ of a building entry (Sec. 16-167).
- Guests without shoes or shirts will not be admitted.
- Pets, other than service animals, are not allowed.
Remember, see something, say something!
This list and these policies may change or be updated at any time and without notice.
Frequently Asked Questions
Buying Tickets
I’m thinking about buying my tickets from a site that isn’t peacecenter.org… Yay or nay?
Nay. Very nay. The Peace Center Box Office, its phone center, and peacecenter.org are the only authorized outlets for tickets to events held in our venues. Other ticketing sources usually increase the fees, and in some cases, you may end up with a fake ticket. If you purchase a ticket from a third party, keep in mind it is at your own risk. Buying from us ensures you get your ticket at face value and more importantly, get to see the show you intended to see.
Sidenote: In order to make sure our patrons get the absolute best prices, we do reserve the right to refuse sale to anyone we think is a third-party vendor, scalper, or ticket broker.
Find out more about authorized ticket vendors and how you can avoid them.
Am I able to get a refund/exchange my ticket for another show?
Tickets are non-refundable. Please contact the Peace Center Box Office with any questions or concerns.
I ordered online/on the phone, why did I have to pay a fee?
We use service fees to keep our box office up and running. Fees help pay for things like server maintenance, ticket-selling software, and employee labor. We do our best to keep this fee as low as possible.
I don’t want to pay this fee. How can I avoid it?
If you visit us in person at the box office, service fees do not apply for single-ticket shows. However, there is a per-ticket handling fee of $15 for all subscriptions, regardless of where orders are placed.
Is there a limit to how many tickets I can purchase for a given show?
Well, it depends. Each show operates a little differently so per order and per customer, limits may apply. The easiest way to find out about a particular performance is to give us a call at 864.467.3000 and ask one of our Customer Service Reps. They’ll be able to tell you based on the specific show.
What are my options for ticket delivery and how do I get my tickets?
To reduce touchpoints all show tickets will be delivered digitally. Please reference our digital ticketing information here.
Can I purchase tickets for a large group?
Sure! Group minimum sizes vary from show to show, but if you’re interested, call our group ticketing manager at 864.467.3032 or send an email to groups@peacecenter.org.
Keep in mind, because we want to make sure our patrons get the absolute best prices, we do reserve the right to refuse sale to anyone we think is a third-party vendor, scalper or ticket broker.
Does my young child need a ticket?
Yes, everyone needs a ticket to see a show. For the enjoyment of all patrons, please refrain from bringing children younger than 5 years old to performances at the Peace Center.
Are Peace Center shows appropriate for kids?
That isn’t our call to make. Some shows do require that we warn patrons about specific content, but those should be only seen as suggestions. It is up to the parent or guardian to determine what’s okay for their kids to see.
If you have a question about content for any of our shows, give us a call at 864.467.3000!
What are your policies on smoking?
Smoking, vaping or the use of tobacco products inside Peace Center buildings is strictly prohibited. The City of Greenville prohibits smoking within 10 feet of a building entry (Sec. 16-167)
Attending a Show
Late Seating
Certain companies request that late-arriving audience members be asked to wait in the lobby until they can be seated during a performance break. For your convenience, the Peace Center simulcasts each performance on lobby monitors and ushers are available for your assistance.
Can my child attend a performance without an adult?
Minors 16 or older are permitted in the Peace Center without an accompanying adult.
I'm attending an outdoor show. What do I need to know?
Please click here for FAQs specific to the outdoor concerts.
Can I snap photos or take video during the show?
Unfortunately, you cannot. We want each and every performance to be an amazing experience for all those involved, including our artists. Recording devices tend to get in the way and are a distraction to people in their seats and on the stage. You can, however, snap photos in our lobby.
Is the Peace Center cashless?
Yes. As of April 23, 2024, the Peace Center campus is now a cashless venue. Learn more.
Are food and drink allowed inside the theater?
Outside food and beverage are prohibited. For your enjoyment, snacks and beverages are available for purchase in the lobby. Only Peace Center bottled water is permitted inside the theater.
Do I have to worry about hecklers and other annoying customer-stereotypes ruining the show?
Anyone who is ruining the fun for everyone else, regardless of how old they are, will be asked to leave. The only case where this won’t happen immediately is during a stand up comedy act. Because let’s admit it, it’s always fun to see a comedian roast a heckler.
Lost and Found
If you've lost an item at the Peace Center, contact the Box Office for assistance. Please note that the Peace Center cannot hold items for more than 30 days. At that point, items will be discarded or donated. If you find an item at the Peace Center, please give it to an usher or take it to the Box Office.
I've heard the Peace Center is a Zero Waste Facility. What does that mean?
Essentially, it means that the waste from all of our facilities is either recycled or sent to a gasification site, which converts it into energy. We are even believed to be the first zero-waste-to-landfill performing arts facility!
Cashless Venue
As of April 23, 2024, the Peace Center campus will be a completely cashless venue. We will no longer be accepting cash for concessions or Box Office ticket sales. A credit or debit card will be required for all payments.
We are moving cashless to improve your overall customer experience. This transition will lead to shorter wait times while finishing a delicious meal at Genevieve's, getting a snack or drink in the lobby and while purchasing tickets to any of our amazing performances.
Notice of Filming & Photography
By entering an event at the Peace Center, you are entering an area where photography, audio and video recording may occur. Click here to learn more.